Remote Support for Installation & Technical Support from Somex

Watch this video with a message from our CEO Brian O’Keeffe about our Remote Support Services we have available, for assisting our customers with Installation & Technical Support for our products.

If you have difficulty accessing Youtube, please click here for an alternative source of this video or you can download the video here.

Getting Help

Somex provides our clients with a support area for you and your equipment.

Currently there are the following resources available:

  • Knowledge base – a set of work instructions on common issues
  • Helpdesk – submit a ticket to receive prompt response from our support team
  • Downloads – install latest software used with Somex equipment
If you require technical support or advice with your Somex device, please complete the required details below and one of our Engineers will respond

NOTE: Fields marked with asterisk * are compulsory.

    Company name: *

    Contact name: *

    Telephone Number: *

    E-mail: *

    Machine type: *

    Serial no: *

    Description of problem *